يسعى هذا البرنامج إلى تزويد المشاركين بمهارات الناطق الرسمي (المتحدث الرسمي) الفعّالة، وتحسين قدرتهم على التواصل بثقة واحترافية في المواقف العامة والمؤتمرات والمقابلات الصحفية والفعاليات الرسمية.
Mohd Jailani bin Mohd Nor graduated with honours degree in Mechanical Engineering from the Oklahoma State University, USA in 1984.
Her career in those industries has taken her to experience countries like USA, Europe, UK and the Asia Pacific.
Dr Zainol has been a training facilitator and management consultant to various organizations and business establishments in Malaysia and the region since 1990.
Years of experience in project management as commissioning engineer, commissioning manager and commissioning coordinator
organizations, government agencies, local & multinationals companies in Malaysia. Conducting various ESQ leadership and character
Collective bargaining; payment systems; minimum wages; impact of legislative change; trade union recognition; employment contracts; arbitration